FAQ

Q1: What is your terms of payment?
A: 30% T/T in advance, the balance 70% before delivery. We will show you the photos of products and package before you pay the balance.

Q2: what is the terms of delivery?
A: EXW, FOB, CIF, CFR, DDU

Q3: What is the terms of packing?
A: generally, we pack our goods in bundles or coils with rods or belts, we could also pack the goods as the customers’ requirement.

Q4: What is your delivery time?
A: For stocks, we could transport the goods to loading port within 7 days after we received your deposit. For production period,it usually takes about 15 days-30 days after receiving the deposit.

Q5: Could you provide the samples?
A: yes, we could provide the free samples on conditons it is available in stocks, however, the the transportation fee is borne by buyer.

Q6: How could you guarantee your products?
A: Each piece of products is manufactured by certified workshops, inspected by Lenser piece by piece according to national QA/QC standard. We also could issue the warranty to customer to guarantee the quality.