FAQ

Q1: Are you a factory or a trading company?
Answer: We are a professional trading company. We have a large warehouse and a quality control department to purchase products for our customers.

Question 2: How long can I get the goods?What is the shipping cost of the goods?
Answer: Usually the production date is 45 days for cars, and the second-hand car depends on your order.Shipping costs depend on the weight and package size and from here to your destination

Q3: Can I print my logo?
Answer: Yes. Please tell us the quantity.

Question 4: How to deal with the failure?
Answer: First of all, our products are produced under a strict quality control system, and the defective rate is less than 0.2%. Secondly,
For defective bulk products, we will repair them and resend them to you, or we can discuss solutions, including re-invoking.

Q5: Why did you choose us?
●The lowest factory price and good quality
●Low MOQ
●Provide samples to check the quality
●We also accept trade guarantee orders to protect buyers
●On-time delivery

Customer Visit

The TOPEV New Energy Co., Ltd. is committed to serving overseas customers, with a 2,000-square-meter office-specific factory building, two overseas warehouses in Moscow and other Middle East regions, and showrooms in Xinjiang, Kyrgyzstan, Belarus, Armenia, and Turkey. It has been exported to more than 20 countries in Asia, Europe, Africa, and South America. Export models include fuel vehicles, electric vehicles, passenger cars, and commercial vehicles. Based on many best-selling brands such as Chery, Haval, BMW, Audi, Geely, and Changan, the company provides customers with services such as new energy vehicle sales, used car sales, and charging equipment sales. The business continues to make breakthroughs and has accumulated rich sales and service experience.

Vehicle Delivery and Logistics

Our company maintains a highly efficient vehicle delivery system, supported by a robust logistics network. From factory dispatch to final customer delivery, we ensure timely and secure transportation of all units.

FAQ

1. Q: What’s your minimum order quantity?

A. 1 unit.

2. Q: What’s your payment term?

A. We accept T/T and L/C; we can also accept ALIPAY. An online transaction is optional.

3. Q: What can you buy from us?

A. New Energy Vehicles, New Energy Vehicle Parts & Accessories, New Cars, Used Cars, Trucks, Van

4. Q: What kind of trade terms are are available from your side?

A. We can deal by EXW, FCA, FOB, CFR, DAP, CIF, DDP.

5. Q: How about the delivery time?

A. Within 15-35 days after receiving your deposit.